Purpose:
This Privacy Policy ("Policy") describes the policies and procedures on the collection, use, disclosure and protection of your information when you use our website located at recmnd.app, or the recmnd mobile application (collectively, "recmnd Platform"). The terms "you" and "your" refer to the user of the recmnd platform. The term "Services" refers to any services offered by recmnd whether on the recmnd Platform or otherwise.
Please read this Policy before using the recmnd Platform or submitting any personal information to recmnd. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.
Your Consent
By using the recmnd Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the recmnd Platform.
Policy Changes
We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the recmnd Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.
Links to other websites
The recmnd Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. recmnd shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the recmnd Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.
Personal Data Collected
We will collect and process the following information about you:
Information you give us - This includes information submitted when you Create or update your recmnd account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the recmnd Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, "SNS"), an option of which may be provided to you by recmnd at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the recmnd Platform ("Your Content") Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information
Participate in the interactive services offered by the recmnd Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., Report problems for troubleshooting.
Information we collect about you - With regard to each of your visits to the recmnd Platform, we will automatically collect and analyse the following demographic and other information
When you communicate with us (via email, phone, through the recmnd Platform or otherwise), we may maintain a record of your communication
Location information: Depending on the Services that you use, and your app settings or device permissions, we may collect your real time information, or approximate location information as determined through data such as GPS, IP address Transaction Information: We collect transaction details related to your use of our Services, and information about your activity on the Services, including the full Uniform Resource Locators (URL), the type of Services you requested or provided, comments, domain names, search results selected, number of clicks, information and pages viewed and searched for, the order of those pages, length of your visit to our Services, the date and time you used the Services, amount charged, details regarding application of promotional code, methods used to browse away from the page and any phone number used to call our customer service number and other related transaction details
Device Information: We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information and mobile network information. Analytics companies may use mobile device IDs to track your usage of the recmnd Platform;
Cookies
Our recmnd Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.
Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:
Authenticating users Remembering user preferences and settings Determining the popularity of content Delivering and measuring the effectiveness of advertising campaigns Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section.
We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the recmnd Platform and use our Services, as well as when you visit other online sites and services.
Use of your information
To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your recmnd account.
To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.
To administer and enhance the security of our recmnd Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services.
To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries.
To generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
Data Security
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the recmnd Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.
Please we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the recmnd Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
Data Deletion
In case if you want to delete your account and all the information shared, Please send an email to [email protected]. It will take 2-3 days to delete all the information. An confirmation email will be sent back to you.
